Fox River Mall FAQs
GENERAL INFORMATION
Monday–Thursday: 10AM–7PM Friday–Saturday: 10AM–8PM Sunday: 11AM–6PM
920.739.0754
4301 W. Wisconsin Ave., Appleton, WI 54913
Hwy 41, Exit #137 College Avenue or Hwy 41, Exit #138 Wisconsin Avenue
1 mile, Appleton, WI
Yes, doors are unlocked one hour prior to mall opening, walkers should keep their belongings with them
Visit www.foxrivermall.com.
Only service animals are permitted.
Yes
No smoking or vaping allowed
No
Yes, the Fox Cities Visitor’s Guide is available
Yes, the Fox Cities Visitor’s Guide is available
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
First floor, food court by GameStop, Macy’s wing by White House Black Market, H&M wing across from H&M Second floor, food court by elevator
First floor food court by GameStop
First floor food court by GameStop
Yes, nursing room located off the food court near Gamestop
First floor outside of JC Penney, first floor JC Penney wing outside of Hallmark, first floor outside of Buckle, first floor outside of Daily Thread, first floor outside of Banana Republic, first floor outside of Macy’s
SERVICES
Yes, the Children’s Play Area is located in the food court.
Yes, there is a play area in the food court
Yes, located at each mall entrance
No
No
No
No
Yes, located in the food court
Yes, first floor JC Penney wing outside of Pearle Vision, first floor outside of Rogers & Hollands Jewelers, first floor outside of Spencer’s Gifts, first floor Macy’s wing outside of Express
No
Yes, outside of Northwoods Cafe and north side of Macy’s by Orange Theory
No
Yes, contact security at 920-540-1880
Security will meet the customer and escort them around the parking lot in the security vehicle to search for their vehicle. If the vehicle is not found the Grand Chute Police Department is contacted to file a missing/stolen vehicle report.
If a vehicle has been left on property for longer than 72 hours at one time, Security will place a parking violation notice on the windshield each night it is left on property. Security will also contact Grand Chute Police Department to come and place a 48-hour notice sticker after the original 72 hours has passed. After the 48-hour notice has passed, Grand Chute Police Department will remove/tow the vehicle off property at the owner’s expense.
No
No
Located in the food court outside of Scheels
STORES & DINING OPTIONS
Fox River Brewery has outdoor dining at the Northwoods Cafe entrance
Restaurants with group options include, Cheddars, Fox River Brewing Company, iHop, PF Changs, Red Lobster, TGI Friday’s
PARKING & VALET
Parking is free.
No
No
No
SECURITY
920.540.1880, located on the second floor, above the food court
Security Office, Second Floor above the food court
Yes, call 920-540-1880 or visit the security office on the second floor above the food court
No, but security can assist with contacting the police by calling 920-540-1880
Yes, contact security at 920-540-1880 or visit the security office on the second floor above the food court
AMENITIES
Yes, wheelchairs are available for rent, located in the food court.
Yes, single strollers are available to rent in the food court.
Food court near Scheels
Yes, located in the food court, the soft seating outside of Macy’s, and the soft seating outside of Daily Thread.
No
Yes, outside of Northwoods Cafe, outside of the East Entrance near Target